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| AUTHOR’S NOTE PROLOGUE SECTION I EARTYYEARS 1 Building Self-Confidence 2 Getting Out ofthe Pile 3 Blowing the Roof Ofr 4 Flying Below the Radar 5 Getting Closer to the Big Leagues 6 Swimming in a Bigger Pond SECTION II BUILDTNG A PHIlOSoPHY 7 Dealing with Reality and‘‘Superficial Congeniality'’ 8 The Vision Thing 9 Tlle Neutron Years 10 TheRCADeal 11 The People Factory 12 Remaking Crotonville to Remake GE 13 Boundaryless:Taking Ideas tO the Bottom Line 14 Deep Dives SECTION III 15 Too Full ofMyself 16 GE Capital:The Growth Engine 17 Mixing NBC with Light Bulbs 18 When to Fight,When to Fold SECTION IV GAME CHANGERS 19 Globalization 20 Growing Services 21 Six Sigma and Beyond 22 E-Business SECTION V LOOKING BACK,LOOKING FORWARD 23 “Go Home,Mr,Welch” 24 What This CEO Thing Is All About 25 A Short Reflection on Golf 26 New Guv” EPILOGUE ACKNOWLEDGMENTS AFTERWORD APPENDIXES INDEX |
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