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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management 低耗管理

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作者：MasaakiImai　著著

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出版时间：1997-3-1

I S B N：9780070314467

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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management 低耗管理

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内容简介

In this sequel to his popular business/quality management book, Kaizen: The Key to Japan's Competitive Success (1986), Imai offers a step forward?continuous improvement (kaizen) applied to the concept of continuous improvement in the workplace (gemba). The book reflects a definite operations bias. Indeed, Imai advocates the removal of all those peripheral things (muda) that cloud the focus of an organization. Some of the principles, such as the need for good housekeeping, seem simplistic, but Imai is on solid ground, demonstrating the practicality of gemba kaizen with a number of abbreviated case studies. The one weakness is the lack of adequate recognition of precedent setters: F.W. Taylor's Principles of Scientific Management (1912) and the work of W.A. Shewhart, W.E. Deming, J. Juran, etc. All in all, essential for business collections.?Steven Silkunas, Southeastern Pennsylvania Transit Authority, Philadelphia
Copyright 1997 Reed Business Information, Inc.

作者简介

Foreword
Preface
Acknowledgments
Glossary
CHAPTER ONE. AN INTRODUCTION TO KAIZEN
　Major Kaizen Concepts
　Major Kaizen Systems
CHAPTER TWO. GEMBA KAIZEN
　Gemba and Management
　The House of Gemba
　Standardization
　The Five S's of Good Housekeeping
　Muda Elimination
　The Golden Rules of Gemba Management　
　Application of the Golden Rules
CHAPTER THREE. HOW TO MANAGE QUALITY
　COST, AND DELIVERY IN GEMBA
　Quality: More Than Just a Result
　Quality Management in Gemba
　Cost Reduction in Gemba
　Delivery
　Quality Improvement and Cost Reduction Are Compatible
CHAPTER FOUR. STANDARDS
　Maintain and Improve Standards
　Operational Standards
　Key Features of Standards
……