
| Bernd H. Schmitt is a professor at Columbia Business School in New York. His best-selling books, including Customer Experience Management, have been published in 16 languages worldwide. Schmitt advises senior executives on strategy, creativity, and innovation. |
| Acknowledgments 1 Big Think and the Trojan Horse 2 Sourcing Ideas Steaks and Sacred Cows 3 Evaluating Ideas How to Dig for the Gems 4 Turning Ideas into Strategy What Would Mahler Do? 5 Executing Big Think How to Pull the over the Mountain 6 Leading Big Think Guts,Psaaion-or Just a Robot? 7 Sustaining Big Think From Sisyphus to Odysseus Epilogue Notes Index About Schmitt |
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