
| INTRODUCTION ACKNOWLEDGMENTS PART ONE THE CRISIS 1 The Crisis: A Long Time Coming 2 How the Industry Got Where It Is Today: A Rogues' Gallery 3 How the Industry Got Where It Is Today: Unpaid Claims and the Storm After Hurricane Katrina 4 How the Industry Got Where It is Today: Foreign Takeovers,Unregulated Reinsurers, Insurer and Claimant Fraud 5 The View from Outside: A Report Card on State Regulation 6 Trends: The Next Decade 7 The Public Uproar and a Crescendo of Distrust PART TWO THE SOLUTION 8 Fifty Nonuniform State Fiefdoms 9 Winds of Change: How to Improve the Industry 10 The Solution:UFOIL——A Two Step Process of Consumerization and Federalization INDEX ABOUT THE AUTHOR |
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