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Make Their Day! Employee Recognition That Works让他们做主！雇员认识到的

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最低价：￥233.10

定价：￥238.00

作者：CindyVentrice 著著

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出版时间：2009-5-1

I S B N：9781576756010

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Make Their Day! Employee Recognition That Works让他们做主！雇员认识到的

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内容简介

How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave--praise, thanks, opportunity, and respect--into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you'll save money while obtaining better results than ever before.
This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable.

作者简介

Foreword
Preface
Acknowledgments
Introduction: Making Recognition a Priority 1
PART 1 Employees Want to Love Their Work
　CHAPTER 1 Recognition That Works
　CHAPTER 2 Recognition Is Inherent in the Work
　CHAPTER 3 Recognition Is About Relationships
PART 2 Recognition - Whose Job Is It Anyway?
　CHAPTER 4 Managers and Supervisors Have the Greatest Impact
　CHAPTER 5 Leaders Provide Vision, Visibility, and Momentum
　CHAPTER 6 Human Resources - Best Department in a Supporting Role
　CHAPTER 7 Recognition Is the Responsibility of Every Employee
　CHAPTER 8 Self-Recognition - An Innovative Concept
PART 3 Making Recognition Work
　CHAPTER 9 A Lesson from a Fortune Cookie
　CHAPTER 10 Measure for Results
　CHAPTER 11 One Size Doesn't Fit All
　CHAPTER 12 Recognition Is a Work in Progress
Resources
Notes
Index
About the Author