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THE AGILITY OF BUSINESS PROCESS IMPROVEMENT

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THE AGILITY OF BUSINESS PROCESS IMPROVEMENT

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作 者:本社

出 版 社:科学出版社

出版时间:2009-7-1

I S B N:9787030247995

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《THE AGILITY OF BUSINESS PROCESS IMPROVEMENT(英文版)》由科学出版社出版。

内容简介

作者简介

Xueyuan Liu is the director of the Resea rch Centre ofBusiness Excellence,an associate professor of InternationalBusiness and Operations Management in the Economics andManagement School of Wuhan University,and a visitingresearcher at the Business School of Manchester MetropolitanUniversity。UK.He is also a member of the Academy ofManagement(AOM),the Academy of International Business(AIB)and the Production and Operations Management SocietyfPOMS).He holds an MBA in InternationaI Business and PhDin Operations Management frOm Salford Business Sch001.theUniversity of Salford in the UK.His PhD thesis,on which thisbook is much based,had won the 2nd prize in the prestigiousIQA(now known as CQI—Chartered Quality Institute since2007)National Award 2006(UK).He has also attended manyinternatiOnal COnferences WOrIdwide and devered andpublished several papers on operations and cross—culturalmanagement in the international context.Besides his academicachievement,he had more than 12 years’expe rience inmanagerial and consulting practices in?China,USA and theUK.He has travelled more than 20 countries in Asia,Northand South America,Europe and Africa,and visited manycompanies such as Philips,IKEA,Nissan,Toyota,Jaguar,Bentley and Textron at their different locations.Quality,efficiency and innovation are what he thinks to be the mostbasic and important factors for any business to survive andprosper in the long run.

目录

AcknowledgementDeclarationGlossary of Terms and AbbreviationsChapter 1 An Introduction1.1 Chapter introduction1.2 Research Background1.2.1 Dynamic market and various 'panaceas'1.2.2 Contrasting Phenomenon in the Motor Industry1.2.3 Motor Industry and AM1.3 Research rationale and necessity1.4 Research aim and objectives1.5 Research questions, methodology and administration1.6 The proposed contributions and limitations1.7 The structure of the book1.8 Chapter summaryChapter 2 The Evolution of AM and BPI2.1 Chapter Introduction2.2 The Evolution of Management Strategy and Technique2.2.1 Agricultural Era2.2.2 Industrial Era2.2.3 Quality Era2.2.4 Knowledge Era2.2.5 A Summary2.3 Agile Manufacting (AM)2.3.1 The Concept of AM2.3.2 The Implementation of AM in Practice2.3.3 The Four Major Principles of AM2.3.4 Eight Constructs of AM2.3.5 A Summary on AM2.4 BPI2.4.1 The Concepts2.4.2 BPI Approaches2.4.3 BPI Methodologies2.4.4 A Summary on BPI2.5 The Linkages Between AM and BPI2.6 A General Understanding of The Auto Industry2.6.1 The Development of The World Auto Industry2.6.2 The Manufacturing Practices in The Auto Industry2.6.3 The UK Luxury Car Manufacturing Industry: Facts and Features2.7 Chapter SummaryChapter 3 The Theoretical Agile BPI Framework3.1 Chapter Introduction3.2 The Theoretical Agile BPI Framework3.3 Chapter SummaryChapter 4 The Research Methodology4.1 Chapter Introduction4.2 The Research Philosophy, Strategy and Methods4.2.1 Research Philosophy4.2.2 Research Strategy4.2.3 Data Collection Methods4.2.4 Research Analytical Strategy and Techniques4.3 The Case Study Design and Administration4.3.1 The Design4.3.2 The Preparation4.3.3 The Data Collection4.3.4 The Data Maintaining and Manipulation4.4 Chapter SummaryChapter 5 The Case Study and the Results5.1 Chapter Introduction5.2 An Overview of the Case Study Company5.2.1 A Brief History5.2.2 The Vision, Mission and Key Goals5.2.3 The Main Products and Markets5.2.4 The Management Structure5.2.5 The BPI Project5.3 The Results and Analysis5.3.1 The Agile Constructs5.3.2 The BPI Performance and Its Enablers and Barriers5.3.3 Some Outstanding Issues5.4 A Summary of the ResultsChapter 6 The Discussion6.1 Chapter Introduction6.2 Discussions of the Results6.2.1 The Agile Constructs6.2.2 The BPI Practice and Barriers6.2.3 Some other Outstanding Issues6.3 The Barriers of Agility of BPI6.4 Theoretical Implications and a Modified Agile BPI Framework6.4.1 Theoretical Implications6.4.2 A Modified Agile BPI Theoretical Framework6.5 Managerial Implications6.6 The Originality and Contributions6.7 A Critique on This Research6.8 Recommendations for Further Study6.9 Chapter SummaryChapter 7 Conclusion7.1 A Review of this Research7.2 Achievement of Aims and Objectives7.3 The Contributions, Limitations and Recommendations7.3.1 The Originality and Contributions7.3.2 The Limitations and Recommendations for Further Study7.4 An Overall ConclusionReferencesAppendicesAppendix A Covering Letter to the UK Car-manufacturersAppendix B Research ProposalAppendix C Confidentiality/Non Disclosure AgreementAppendix D Attended training courses for case study researchAppendix E Case Study ProtocolAppendix F A Consent FormAppendix G Interview PlanAppendix H Interview QuestionsAppendix I A sample of contact summaryAppendix J Organisational structure & termsAppendix K Managerial recommendations

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