| Part 1 English for Tourism Unit 1 Meeting the group Unit 2 Helping with lodging Unit 3 Sightseeing Unit 4 Shopping Unit 5 Free day activities Unit 6 Helping with checking-out Unit 7 Complaints Unit 8 Seeing the group off Part 2 English for Hotels Unit 1 Reserving the table Unit 2 Receiving the guest Unit 3 Taking orders Unit 4 Bar service Unit 5 Settling the bill Unit 6 Reservation desk Unit 7 Reception desk Unit 8 Bellman's service |
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