| Chapter 1 An Overview of Business Writing Objectives 1.1 Writing Principles 1.2 Rules of Good Writing 1.3 Writing Procedures 1.4 Exercises Chapter 2 The Form of A Business Letter Objectives 2.1 The Layout of A Business Letter 2.2 The Structure of A Business Letter 2.3 Exercises Chapter 3 Establishing Business Relations Objectives 3.1 General Introduction 3.2 Sample Letters 3.3 Extension 3.4 Exercises Chapter 4 Enquiries and Quotations Objectives 4.1 General Introduction 4.2 Sample Letters 4.3 Extension 4.4 Exercises Chapter 5 Offers and Counter-offers Objectives 5.1 General Introduction 5.2 Writing Contents of An Offer 5.3 Sample Letters 5.4 Extension 5.5 Exercises Chapter 6 Conclusion of Business Objectives 6.1 General Introduction 6.2 Sample Letters 6.3 Extension 6.4 Exercises Chapter 7 Payment Matters Objectives 7.1 Greneral Introduction 7.2 Sample Letters 7.3 Extension 7.4 Exercises Chapter 8 Packing and Shipping Objectives 8.1 General Introduction 8.2 Sample Letters 8.3 Extension 8.4 Exercises Chapter 9 Insurance Objectives 9.1 General Introduction 9.2 Sample Letters 9.3 Extension 9.4 Exercises Chapter 10 Complaints and Claims Objectives 10. 1 General Introduction 10.2 Sample Letters 10.3 Extension 10.4 Exercises Chapter 11 Agency Objectives 11.1 General Introduction 11.2 Sample Letters 11.3 Extension 11.4 Exercises Chapter 12 International Invitation for Bid and Bidding Objectives 12.1 General Introduction 12.2 Sample Letters 12.3 Extension 12.4 Exercises 参考文献 |
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