内容简介 "America's small-talk expert," Don Gabor, can help anyone who has ever struggled for the right words to assert themselves and get what they want-from a better deal at work to a better table at a restaurant. Words that Win shows readers how to "let someone else have your way" with such smart, specific techniques as:
5 secrets to sharpen one's speaking style
20 methods to be more charismatic
5 rules to win an argument-and 8 mistakes to avoid
10 polite ways to say "no"
7 strategies to strengthen relationships
9 tips for getting better service
Included are practical tips on how to:
Impress the boss and advance your career
Get along with difficult co-workers and clients
Close more sales and make more money
Return an unsatisfactory product or restaurant meal
Ask for a date and know what to talk about
Get to know neighbors and make friends
Build better business, social, and personal relationships
Now anyone can send the right message-by using Words that Win. |
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