| Part I: FOUNDATIONS OF COMMUNICATION. Introduction. 1. The World of Communication. 2. Perception and Communication. 3. Communication and Personal Identity. 4. Listening. 5. The Verbal Dimensions of Communication. 6. The Nonverbal Dimensions of Communication. 7. Communication and Culture. Part II: INTERPERSONAL, GROUP, AND MASS COMMUNICATION. 8. Foundations of Interpersonal Communication. 9. Communication in Personal Relationships. 10. Foundations of Group and Team Communication. 11. Effective Communication in Task Groups and Teams. 12. Communication in Organizations. 13. Mass Communication and Media Literacy. Part III: PUBLIC COMMUNICATION. 14. Planning Public Speaking. 15. Researching and Developing Support for Public Speeches. 16. Organizing and Presenting Public Speeches. 17. Informative Speaking. 18. Persuasive Speaking. Closing: Pulling Ideas Together. Appendix A: Annotated Sample Speeches. Appendix B: Interviewing. Glossary. References. Index. |
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