| Chapter 1: The Dynamic Nature of Management in Health Care Organizations Organizational Design and Theory Organizational Structure Organizational Behavior Conflict Management: Communication and Negotiation Management and Leadership Chapter 2: Human Resource Management in Physical Therapy Settings Introduction: The Importance of Human Resource Management Human Resource vs. Personnel Management Staffing Issues Employee Retention Issues Employee Training, Education, and Development Management-Labor Relations Chapter 3: Physical Therapy Reimbursement and Financial Management Health Insurance and the Physical Therapy Profession Continuum of Care Financial Management and Pricing Chapter 4: Legal and Ethical Management Issues Introduction Ethics in Everyday Practice Health Care Malpractice Practical Considerations and Practice-Building Behavior Risk Management Employment Law Considerations Discussion Introduction To Selected Federal Laws And Agencies Employer Considerations in Hiring Appendix A. American Physical Therapy Association Code of Ethics and Guide for Professional Conduct Appendix B. American Physical Therapy Association Standards of Ethical Conduct for the Physical Therapist Assistant and the Guide for Conduct of the Affiliate Member Appendix C. Preventing Sexual Harassment in the Workplace: A Sample Policy and Complaint Procedure Chapter 5: Information, Quality and Risk Management Management of Health Care Information Quality Management Clinical Risk Management Appendix A. HIPAA Privacy Notification, English Version Appendix B. HIPAA Privacy Notification, Spanish Version Appendix C. Patient Bill of Rights and Responsibilities, Brooke Army Medical Center, San Antonio, Texas, English Version Appendix D. Patient Bill of Rights and Responsibilities, Brooke Army Medical Center, San Antonio, Texas, Spanish Version |
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