Coping with Difficult People: In Business and in Life

The next time they try to pull something like that on you, it's not going to work Bosses, friends, family members, they've made your life hell -- until now. Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life.

Learn how to:

- Stand up to anyone -- without fighting

- Blunt a sniper's attack

- Get stallers off the dime

- Move a complainer into a problem-solving mode

Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power that rightfully belongs to you in any relationship.