Crisis Negotiations, Fourth Edition: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections

内容简介

1. Crisis Management: History and Overview

2. Crisis Management: Crisis Response Team Elements

3. Crisis Management: Goals, Tasks and Skills - The REACT Model

4. Crisis Management: Risk Assessment

5. Crisis Management: Communication in Crisis Negotiations

6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines

7. Crisis Management: Negotiating with Suicidal Persons

8. Crisis Management: Negotiating with Special Populations

9. Crisis Management: Crisis Negotiations in Prisons and Correctional Facilities

10. Crisis Management: Hostage Dynamics

11. Crisis Management: Managing Stress and Trauma