| Contents A Note from the Author Introduction: Meeting New People and Making New Friends Part I. Starting Your Conversations with Confidence 1?First Contact -- Body Language 2?Breaking the Ice and Getting the Conversation Going 3?Five Seconds to Success: The Art of Remembering Names Part II. Continuing Your Conversations with Wit and Charm 4?Keeping the Conversation Going Strong 5?Getting Your Ideas Across 6?Overcoming Conversational Hang-ups Part III. Ending Your Conversations with a Great Impression 7?Closing Conversations Tactfully 8?Making Friends Part IV. Boosting Your Conversations to the Next Level 9?Recognizing and Using Conversation Styles 10?Talking to People from Other Countries 11?Customs That Influence Cross-Cultural Conversations 12?Five Golden Rules of Mobile Phone Etiquette 13?E-mail and On-line Chat Rooms: Making Conversation and Friends in Cyberspace 14?Improving Your Conversations 15?50 Ways to Improve Your Conversations Conclusion Index |
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