| Introduction. Part I: Basic Consulting Skills. Business Etiquette. Assertiveness. Leadership. Networking. Public Relations and Marketing. Total Competence-applied Behavior Analysis Plus. Ethics in Daily Life. Part II: People Skills. Personal Communications. Persuasion/Influence. Negotiation and Lobbying. Public Speaking. Part III: Applying Behavioral Skills. Handling Difficult People. "Think Function". Using Shaping Effectively. "Can You Show Me That?" Performance Management. Part IV: Work Habits. Time Management/Prioritizing Tasks. Become a Trusted Professional. Learn to Deal with Stress. Know When to Seek Help. Part V: Advanced Consulting Skills. Critical Thinking. Problem Solving. Understanding and Using "Power". Training/Coaching/Mentoring. Aggressive Curiosity. References. Appendix A: 25 Skills and Strategies Scenarios. Appendix B: 25 Skills Individual Checklist. Appendix C: 25 Skills Organizational Checklist. |
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