
| UNIT 1 The Elements of Effective Business Writing Exercises UNIT 2 The Forms of the Business Letter The Parts of the Business Letter and Their placement Useful Sentences on Business Letters Exercises UNIT 3 Establishine Business Relations Specimens of Establishing-Business-Relation Letters Useful Sentences on Establishing Business Relations Exercises UNIT 4 Business References Specimen of Reference Letters Useful Sentences on Business References Exercises UNIT 5 Sales Letters Write an Attractive Opening Explain the Product Make Good Your Claims Write an Effective Close Give Your Letter an Attractive Look Specimen of Sales Letters Useful Sentences on Sales Letters Exercises UNIT 6 Trade Enquiry The Reply to a Letter of Enquiry Useful Sentences on Trade Enquiry Exercises UNIT 7 Quotatio Offe and Tender Routine Quotations Quotations Subject to Conditions Offers Tender Useful Sentences on Quotation, Offer and Tender Exercises UNIT 8 Orders and Their Fulfillment Acknowledging the Order Declining the Order Useful Sentences on Orders Exercises UNIT 9 Banking and Movement of Currency The Air Mail Remittance Order The Cable Remittance Order The Foreign Draft Collections Specimen Letters on Banking and Payment Useful Sentences on Banking and payment Exercises UNIT 10 Letters of Credit Procedure--Application for a Letter of Credit Specimens of L/C Letters Useful Sentences on L/C Exercises UNIT 11 Insurance UNIT 12 Shipment UNIT 13 Agencies UNIT 14 Settlement of Disputes UNIT 15 Business Contract UNIT 16 Application Letters and Resumes UNIT 17 Other Form of Writen Communication References |
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