
| preface information update service introduction part 1 mobile computing power: vision, potential, applications, and economics chapter 1. mobile computing power: promises, potential, and challenges about this chapter 1.1 the promises 1.1.1 arethese promises being fulfilled? 1.2 the potential 1.3 the challenge of realizing mobile computing's potential summary chapter 2. mobile computing applications about this chapter 2.1 characteristics of mobile-worthy applications 2.1.1 the first-generation nature of mobile computing applications 2.1.2 defining a mobile-aware application design 2.2 horizontal mobile computing applications 2.2.1 electronic mail 2.2.2 electronic messaging via paging 2-2-3 sales force automation .2.2.4 file transfer application 2.2.5 multimedia 2.3 generic horizontal applications requiring extensive customization 2.3.1 database access from an information server 2.3.2 computer-aided dispatch (cad) 2.3.3 intrasite and intersite mobility application 2.3.4 marine ship-to-shore connectivity applications 2.3.5 gps- and gls-bassd applications 2.3.6 field audit and inspection application 2.3.7 disastsr recovery applications of wireless networks and mobile computing 2.4 vertical applications: industry specific 2.4.1 financial industry: insurance and financial planning 2.4.2 financial industry: banks 2.4.3 financial industry: stocktreding 2.4.4 mobile computing in the retail and distribution industries 2.4.5 airline and railway industries 2.4.6 wireless networks in the manufacturing and mining industries 2.4.7 health care applications 2.4.8 public sector: law enforcement and public safety 2.4.9 public sector: general office 2.4.10 public sector: natural resources and environmental control 2.4.11 public sector: miscellaneous applications 2.4.12 utilities 2.4.13 transportstlon (courier and trucking) industry 2.4.14 car rental agency application 2.4.15 electronic news communication 2.4.16 hospitality industry 2.5 miscellaneous industry applications 2.5.1 automstedtoll collection 2.5.2 automated information collection: meter reading 2.5.3 electronic maps for real estate, insurance appraisers, and others 2.5.4 special events: sports, exhibitions, and conferences 2.6 application case studies 2.6.1 ups parcel delivery status application 2.6.2 ontario government public safety pilot project summery chapter 3. business process reengirleering: mobile computing as enabling technology about this chapter 3.1 what is bpr? 3.2 the need for reengineerlng current business processes 3.2.1 bpr in the mobile computing context 3.3 steps involved in bpr 3.4 mobile computing as enabler of reengineering 3.5 bpr examples 3.5.1 courier industry application 3.5.2 law enforcement--electronic citation/ticket application 3.6 principles of business innovation summary chapter 4. the business case for mobile computing about this chapter 4.1 methodology for developing a business case 4.1.1 quantifying unquantifiable benefits 4.1.2 enheoced weight assignment scheme 4.1.3 overall procsss for evaluating tangible and intsngibls costs and benefits 4.2 costs 4.2.1 tangible coats 4.2.2 intangible costs 4.3 benefits 4.3.1 tangible benefits 4.3.2 intangible benefits 4.4 return on investment 4.5 industry experience of return on investment summery part 2 end-to-end mobile computing technology architecture chapter 5. an end-to-end technology architecture for mobile computing about this chapter 5.1 mobile business users' intsrconnectivity needs and factors affecting technology architecture 5.2 hardware technology architecture 5.2.1 characteristics of a basic mobile computing configuration 5.2.2 characteristics of a large mobile computing configuration 5.3 network architecture for mobile computing 5.3.1 simple wireless network model 5.3.2 hierarchical architecture of a wireless network 5.3.3 wireless network characteristics 5.4 softwaretechnology architecture 5.4.1 current state of software architecture for mobilecomputing 5.4.2 software components 5.5 logical technology architecture 5.5.1 application data flow architecture 5.5.2 system control flow architecture 5.6 interoperability considerations from an architectural perspective 5.7 technology principles for an integrated architectural framework 5.8 methodology for developing a technology architecture summary part 3 mobile computing components chapter 6. end-user devices for mobile computing about this chapter 6.1 notebooks and powerbooks 6.1.1 hardware architecture 6.1.2 considerations in the selection of notebooks for mobile applications 6.2 the pen-based computer: a slightly different notebook 6.2.1 palmpadversion of pen-based notebooks 6.3 handheld computers 6.4 personal digital assistants (pdas) 6.4.1 newton messagepad 6.4.2 simon 6.4.3 evolution of pdas 6.5 pagers 6.6 mobile printers 6.7 pc card (pcmcia) peripherals 6.7.1 pcmcla memory cards 6.7.2 removable hard disk pc cards 6.7.3 pc card (pcmcias) for lan:wired and wireless 6.7.4 pc card (pcmcia) for modem: wired and wireless 6.7.5 pc card (pcmcia) wireless radio modems 6.7.6 pc card (pcmcia) isdn cards 6.7.7 pc card (pcmcia) paging cards 6.7.8 pc card for global positioning system 6.7.9 multimedia pc cards 6.7.10 encryption pc (pcmcia) cards 6.7.11 mulfifunction pcmcia cards 6.8 mobile fax machines 6.8 specialized end-user devices 6.10 infrared links for peripheral devices summary chapter 7. wireless lans: a platform for mobile computing in metropolitan areas about this chapter 7.1 the need forwlreless lans 7.2 the differences between wired and wireless lans 7.3 three major scenarios of wireless lan implementations 7.3.1 true wireless lan 7.3.2 flexible mobile lans 7.3.3 lan-to-lan bridging in a campus environment 7.4 wireless lan components 7.5 how does wireless lan technology work? 7.5.1 understanding the basic terms 7.5.2 technologies and frequencies 7.6 wireless lan products 7.7 wireless lan applications 7.7.1 health care industry 7.7.2 industrial and manufacturing industries 7.7.3 stock trading floor 7.7.4 hospitality industry 7.7.6 retail industry 7.7.6 distribution industry 7.7.7 all industries: lan bridging 7.8 wireless lan technology evaluation considerations 7.9 design and implementation considerations for wireless lans 7.10 wireless lan market summary chapter 8. wireless/radio networks: mobile computing's information highways about this chapter 8.1 theory of radio communications 8.1.1 electromagnetic spectrum 8.1.2 use of radio frequencies for different forms of wireless communication 8.1.3 modulation process: adding information to the electromagnetic spectrum 8.1.4 basic multiplexing techniques for wireless/radio: using frequency efficiently 8.1.5 stretching the frequency use/frequency reuse concept in wireless technology 8.2 components of a wireless/radio network 8.2.1 base stations 8.2.2 repeaters 8.2.3 satellites as repeaters forwirelesa networks 8.2.4 higher-level nodes for wireless networks 8.2.5 connection of wireless networks to a wired infrastructure 8.2.6 general considerations affecting performance of radio transmissions 8.3 specialized mobile radio (smr) networks 8.3.1 what la an smr? 8.3.2 common applications and an example of smr service 8.3.3 allocated frequency band and fcc regulations for smr 8.3.4 smr licensing requirements 8.3.5 components of an smr system 8.3.6 the smr industry today 8.3.7 typical cost of an smr system 8.4 specialty networks: paging and wireless messaging 8.4.1 paging networks 8.4.2 radiomail 8.4.3 skytel network 8.5 cellular networks 8.5.1 basics of cellular transmission 8.5.2 circuit-switched cellular for data 8.5.3 cdpd 8.5.4 comparison of cdpd and circuit-switched cellular data 8.6 packet radio data networks 8.6.1 ardis packet radio network 8.6.2 ram mobitex packet radio network 8.7 enhanced specialized mobile radio (esmr) networks 8.7.1 nextel network description 8.7.2 geotek 8.8 pcs/pcn 8.8.1 theory behind the pcs vision 8.8.2 components of a pcs network 8.8.3 technologies and standards behind pcs 8.8.4 pcs functions and mobile computing applications 8.8.5 where is pcs now? 8.8.6 integration with current cellular technology 8.8.7 pcs cost considerations 8.8.8 comparison with other networks 8.9 global system for mobile communications (gsm) 8.10 satellite-based wireless infrastructure networks 8.10.1 satellite networks:the universal wireless networks 8.10.2 leo: iridium 8.10.3 qualcomm's satellite-based omnitracs network 8.10.4 other satellite systems 8.11 comparison of the features of wireless networks 8.12 choosing the right network for mobile applications 8.13 wireless network design issues summary chapter 9. the international wireless network scene about this chapter 9.1 the global nature of wireless networks 9.2 canada: a pcs country 9.3 europe's gsmtechnology 9.3.1 basic objectives of gsm 9.3.2 evolution of gsm services 9.3.3 global scope of the gsm 9.3.4 frequency bands and channels 9.3.5 components of a gsm network 9.3.6 typical costs of gsm service 9.3.7 gsm in the united states 9.4 europe: a gsm continent 9.4.1 england 9.4.2 germany 9.4.3 france 9.4.4 other european countries 9.5 japan 9.6 asia/africa 9.7 south america 9.8 mobltex and ram mobile data network coverage around the world summary chapter 10. remote network access solutions for mobile computing about this chapter 10.1 rna 10.2 business users of rna 10.2.1 rna market size 10.2.2 rapid but haphazarcl growth 10.3 remote network access options 10.3.1 remoteterminal emulation mode 10.3.2 remote control mode 10.3.3 remote node mode 10.3.4 general purpose remote access communications server 10.4 components of rna 10.5 isdn aa a high-speed switched digital unk for rna 10.5.1 what is isdn? 10.5.2 how does isdn work? 10.5.3 isdn reference points 10.5.4 isdn bandwidth management options 10.5.5 how much does isdn cost? 10.6 rnatechnology issues 10.6.1 performance optimization in rna configurations 10.7 understanding the benefits and costs of rna solutions 10.7.1 benefits 10.7.2 typical costs of an rna configuration 10.8 wireless network support in rna servere summary chapter 11. mobile computing communications server/switch about this chapter 11.1 the logical architecture of a mobile communications server/switch 11.2 functional description of a generalized mcss 11.2.1 communications services 11.2.2 protocol conversion 11.2.3 gateway into legacy systems 11.2.4 transaction switching 11.2.5 miscellaneous mcss specifications 11.2.6 capacity and distribution issues 11.2.7 physical versus logical design: one/multiple boxes 11.3 low- and high-end mcssa 11.4 prominent industry implementations of mcss 11.4.1 rna vendors' communications servers aa mcsss 11.4.2 teknique'e specialized wireless getaways 11.4.3 research in motlon's rimgate protocol converter 11.4.4 ibm's artour 11.4.5 motorola radio/wireless controllers 11.4.6 custom-developed mcss8 11.5 selecting the best mcss summary chapter 12. mobile computing software about this chapter 12.1 mobile computing software architecture models 12.2 the overell software architecture of mobile computing 12.3 client operating systems and user interfaces 12.3.1 do we need a new os for mobile devices? 12.4 client device software drivers and network connectivity 12.4.1 early mobile connectivity software approach 12.4.2 emerging mobile connectivity software requirements 12.4.3 new client workstation connectivity software architecture 12.4.4 new client workstation software support of mobile application model 12.4.5 approaches to improving mobile connectivity software using windows 95 12.4.6 packet radio networks look to windows 95 12.5 clientworketafionapla 12.5.1 pen computing apl for windows: a step up from the keyboard 12.5.2 voice input software: providing mobile applications with a natural interface 12.5.3 rim's rad i/o: easing mobile application development and conversion 12.5.4 general magic's application interface: a revolutionary new approach 12.5.5 other pda operating systems: geos and newtoh intelligence 12.6 middleware's role in mobile computing 12.6.1 what is mlddleware? 12.6.2 what does middleware do? 12.6.3 basic principles of messaging middleware 12.6.4 role of middleware in mobile computing: to use it or not to uae it? 12.7 protocol conversion and gateways to legacy applications 12.8 emerging mobile application engines 12.9 two-way messaging software protocol for paging networks 12.10 agent-based cllent/server software solutions 12.10.1 agent-based softweretechnology 12.11 thetransport layer: mobiletcp/ip summary references chapter 13. mobile computing application development tools and strategies about this chapter 13.1 pen application developmenttools 13.1.1 pen forwindows with vb 13.1.2 pen-based application sdks 13.1.3 penright for windows 13.1.4 pen for os/2 sdk 13.1.5 sdks for pda application development 13.1.6 pda enterprise sdk 13.1.7 development tools for handheld computers 13.2 network-specific sdks 13.2.1 rad-i/o for ram mobitex networks 13.2.2 ardis's wireless sdk 13.2.3 cdpd sdk 13.2.4 motorola radloware program 13.3 agent-based cllent/server mobile application development engines 13.3.1 oracle mobile agents 13.3.2 sybase enterprise messaging system (ems) for mobile computing 13.3.3 ibm's as/400 mobile network access engine 13.4 strategies for mobile application development architectures 13.4.1 what is different about mobile applications? 13.4.2 current state of mobile computing application development 13.4.3 strategic application development issues 13.5 strategies: making applications mobile-aware 13.5.1 systems or infrastructure design considerations 13.5.2 application design considerations summary references part 4 understanding thevendor offerings chapter 14. mobile computing vendor product strategies about this chapter 14.1 mobile computing vendortypes 14.2 major infrastructure products vendors 14.2.1 motorola 14.2.2 ericsson 14.2.3 northern telecom 14.2.4 ibm as a mobile computing vendor 14.3 network services infrastructure vendors 14.3.1 ardis 14.3.2 ram mobile data (ram) 14.3.3 qualcomm 14.3.4 at&t 14.3.5 the cdpdvendor forum 14.3.6 skytel 14.3.7 radiomail 14.4 full-service solutions suppliers 14.4.1 telxon 14.4.2 norand 14.4.3 psion 14.5 mobile computing component suppliers 14.5.1 end-user hardware suppliers 14.5.2 pc card (pcmcia) adapter supplier: xircorn 14.5.3 wireless lan suppliers 14.6 mobile communications server/switch and connectivity software suppliers 14.6.1 wireless mcss suppliers 14.6.2 rna vendors 14.7 software suppliers: middleware and application software 14.7.1 oracle corporation 14.7.2 sybase 14.8 application development companies 14.9 mobile communications and application integration services vendors 14.9.1 racotek 14.9.2 xcelinet 14.10 mobile computing innovation vendor: general magic 14.11 systems integratlon companies 14.12 mobile computing value-added resellers (vars) 14.13 vendor products and resources summary part 5 systems design and integration: gluing the components together chapter 15. technical design and ergonomic issues in mobile computing about this chapter 15.1 technical design issues 15.1.1 network design 15.1.2 capecity planning and response time calculations on wireless networks 15.1.3 data compression considerations 15.1.4 fault-tolerent design for higher availability 15.1.5 security issues in mobile computing 15.2 ergonomic and logistics design 15.2.1 form factors of end-user devices 15.2.2 battery life 15.2.3 input: keyboard, touch, pen, or speech 15.2.4 ruggedness 15.2.5 health and safety issues 15.2.6 fixed or portable summary chapter 16. the functional specifications of a mobile computing solution about this chapter 16.1 functional specifications of s mobile computing solution 16.1.1 the mobile computing scenario 16.1.2 end-user device specifications 16.1.3 mobile user client software specifications 16.1.4 application-integration specifications 16.1.5 mobile communications server switch (mcss) requirements 16.1.6 logical network architecture specifications 16.1.7 wireless network specifications 16.1.8 open-solution specifications 16.1.9 systems integration experience specifications 16.1.10 thecurrenttechnology environment 16.2 matching specifications against implementation 16.3 evaluation criteria 16.4 evaluation methodologies for determining an optimal solution summary chapter 17. implementation plan for a mobile computing project about this chapter 17.1 implementation strategy for a mobile computing project 17.1.1 pilot before rollout 17.1.2 application-intagretlon responsibility 17.1.3 intamal versus external systems integration 17.1.4 single vendor versus vendor consortium 17.2 major teaks 17.2.1 business analysis and business process reengineerlng (bpr) 17.2.2 initial technology architecture of the solution 17.2.3 technology research 17.2.4 wireless network selection 17.2.5 wireless network coverage 17.2.6 vendor product selection 17.2.7 prime vendor selection 17.2.8 determining staff resource requirements and training 17.2.9 project management 17.2.10 development of mobile-aware applications 17.2.11 integration of applications with chosen communications software 17.2.12 back-end server changes 17.2.13 security design 17.2.14 end-to-end optimization andtuning 17.2.15 stress testing 17.2.16 training and technical support 17.2.17 implementing networkmanagement 17.3 resource planning 17.4 a sample project plan summary chapter 18. operational management of mobile computing networks about this chapter 18.1 mobile computing operational management requirements 18.1.1 network problem management 18.1.2 network asset management 18.1.3 network change management 18.1.4 network performance monitoring 18.1.5 software upgrade requirements 18.2 the mobile help desk 18.2.1 do we have mobile computing management solutions? 18.3 mobile network management tools 18.3.1 the mmtf initiative 18.3.2 remote-control software 18.3.3 symboltechnology's netvlsiontools 18.3.4 plug-and-play with windows 95 18.3.5 individual hardware vendor approaches 18.3.6 individual software vendor approaches 18.3.7 an mcss ss a network management hub 18.4 the intagratad network management of a mobile infrastructure 18.5 wireless network management lags behind rna 18.6 policy and procedures to support technology-based network management 18.7 who should be responsible for mobile computer management? summary reference part 6 mobile computing challenges, opportunities, and trends chapter 19. the challenges and opportunities in mobile computing about this chapter 19.1 challenge 1: lack of fast, reliable, and cost-effective wireless networks 19.2 challenge 2: an absence of standards-based mobile computing products and services 19.3 challenge 3: no universal communications interface for information servers 19.4 challenge 4: absence of bpr strategies in mobile computing projects 19.5 challenge 5: few currently available business applications are mobile-aware 19.6 challenge 6: abeence of mobile-aware application development tools 19.7 challenge 7: failure of resellers to provide a "cookie cutter,, installation approach 19.8 challenge 8: low priority of mobile computing projects in the total it projects mix 19.9 challenge 9: complexity of systems integration 19.10 challenge 10: lack of trained resources 19.11 converting challenges into opportunities summary reference chapter 20. technology trends affecting mobile computing progress about this chapter 20.1 trend 1: m0re network options now but convergence in future 20.2 trend 2: the transmission speeds of wireless networks will increase 20.3 trend 3: network prices will continue to fall in the short-term future 20.4 trend 4: global coverage for wireless networks 20.5 trend 5: rna industry support for wireless networks 20.6 trend 6: more mobile-aware middleware for application development 20.7 trend 7: client-agent-server will become the predominant application model 20.8 trend 6: speech recognition as the primary form of input for mobile applications 20.9 trend 9: consolidation of end-user devices 20.10 trend 10: mobile end-user devices will become more powerful 20.11 trend 11: the internet and electronic commerce will greatly assist mobile computing 20.12 trend 12: mobile computing will become mainstream in two years the last word appendix a. mobile computing products and services appendix b. mobile computing vendors appendix c. mobile computing standards appendix d. spectrum allocation appendix e. mobile computing information resources appendix f. rule-of-thumb costs for various mobile computing components glossary index 569 |
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