| Introduction 1.Greetings and Introductions 2.Partings 3.Opening and Closing a Conversation 4.Gratitude and Thanks 5.Invitations 6.Offering Help 7.Advice and Suggestions 8.Apologies and Excuses 9.Seeking and Giving Information 10.Permission 11.Agreement and Disagreement 12.Compliments and Congratulations 13.Complaints and Criticism 14.Sympathy and Consolation 15.Hopes and Wishes 16.Requests 17.Persuasion 18.Cautions and Warnings 19.Future Plans and Intentions 20.Likes.Dislikes and Preferences 21.Defence and Denial 22.Certainty，Uncertainty and Doubts 23.Surprises 24.Worries 25.Disappointment and Regret 26.Anger and Annoyance 27.Hiding One’S Feelings 28.Describing 29.Narrating 30.Verbal Techniques |
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