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| LAYOUT OF BUSINESS LETTERS AND E-MAILS PART 1 NEGOTIATION OF THE CONTRACT Chapter 1 Establishing Trade Rlations Lesson 1 Sellers Asking to Establish Trade Relations Lesson 2 Buyers Asking to Estabish Trade Relations Lesson 3 A Company Introduction Lesson 4 Status Enquiries Chapter 2 Enquiries and Offers Lesson 5 An Enquiry(1) Lesson 6 An Enquiry(2) Lesson 7 An Offer(1) Lesson 8 An Offer(2) Lesson 9 An Offer to a New Customer Lesson 10 Offering Substitute Lesson 11 Inability to Offer Chapter 3 Counteroffers Lesson 12 A Counter-offer(1) Lesson 13 A Counter-offer(2) Lesson 14 A Counter-offer(3) Lesson 15 A Counter-offer(4) Chapter 4 Mode of Shipment Chapter 5 Packing Chapter 6 Terms of Payment Chapter 7 Insurance Chapter 8 Conclusion of a Business PART 2 EXECUTION OF THE CONTRACT Chapter 9 Shipment Chapter 10 Payment Chapter 11 Claims and Adjustment Appendix 1 Resumes Appendix 2 Job Applications Appendix 3 Letters of Congratulations and Thanks Appendix 4 Invitations Appendix 5 Common Currencies Appendix 6 Common Telex Terms and Abbreviations |
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