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| 本书的读者对象包括对过程改进感兴趣的任何人，无论是否熟悉能力成熟度模型（CMM），在寻求如何启动本企业过程改进工作所需求的信息时，都可阅读本书。它面向那些希望通过评估来了解自己企业当前所处水平的人、那些已经知道要改进哪些方面的人，以及那些刚刚起步并希望对CMMI有个总体了解的人。对于过程评估小组、过程改进小组的成员、产品开发经理、产品开发人员和维护人员（包括软件和系统工程师）、项目管理人员、计算机科学和工程教育工作来说，本书都是必备的。 |
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| PREFACE Purpose of This Book Audience Organization of This Book How to Use This Book Readers New to Process Improvement Readers Experienced with Process Improvement Readers Familiar with CMMI Additiional Information and Reader Feedback ACKNOWLEDGMENTS PART ONE-ABOUT CMMI 1 INTRODUCTION About Capability Maturity Models Evolution of CMMI Coverage of the Bodies of Knowledge Selecting Disciplines Resolving Different Approaches of CMMs Choosing a Representation Choosing Your Approach to Process Improvement The Advantages of CMMI 2 PROCESS AREA COMPONENTS Required,Expected,and Informative Components Components Associated with Part Two Supporting Informative Components Numbering Scheme Typographical Conventions 3 PROCESS INSTITUTIONALIZATION 4 RELATIONSHIPS AMONG PROCESS AREAS 5 TYING IT ALL TOGETHER 6 USING CMMI MODELS 7 CMMI CASE STUDY:UNITED SPACE ALLIANCE,LLC PART TWO-THE PROCESS AREAS CAUSAL ANALYSIS AND RESOLUTION CONFIGURATION MANAGEMENT DECISION ANALYSIS AND RESOLUTION INTEGRATED PROJECT MANAGEMENT INTEGRATED SUPPLIER MANAGEMENT INTEGRATED TEAMING MEASUREMENT AND ANALYSIS ORGANIZATIONAL ENVIRONMENT FOR INTEGRATION ORGANIZATIONAL INNOVATION AND DEPLOYMENT ORGANIZATIONAL PROCESS DEFINITION ORGANIZATIONAL PROCESS FOCUS ORGANIZATIONAL PROCESS PERFORMANCE ORGANIZATIONAL TRAINING PRODUCT INTEGRATION PROJECT MONITORING AND CONTROL PROJECT PLANNING PROCESS AND PRODUCT QUALITY ASSURANCE QUANTITATIVE PROJECT MANAGEMENT REQUIREMENTS DEVELOPMENT REQUIREMENTS MANAGEMENT RISK MANAGEMENT SUPPLIER AGREEMENT MANAGEMENT TECHNICAL SOLUTION VALIDATION VERIFICATION PART THREE-THE APPENDICES AND GLOSSARY A REFERENCES B ACRONYMS C CMMI PROJECT PARTICIPANTS GLOSSARY INDEX |
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