
1 Creative Operations Management Problem Solving:A Decision-Making Approach 1.1 Managerial Decision Making 1.2 The Intelligence Phase of the Decision-Making Process 1.3 The Design Phase of the Decision-Making Process 1.4 The Choice Phase of the Decision-Making Process 1.5 An Example:Jackets versus Scrap at the UNEEDA Corporation 1.6 Concluding Comments EXERCISES 2 Forecasting 2.1 Forecasting at the LastEver Corporation 2.2 Patterns of Data 2.3 forecasting Approaches 2.4 Time Series Analysis 2.5 Concluding Comments EXERCISES 3 Advanced Forecasting 3.1 Extrapolation from the Past 3.2 Regression Analysis 3.3 Cyclical and Seasonal Issues 3.4 Concluding Comments EXERCISES 4 Planning Models 4.1 The Basic Planning Problem 4.2 The Basic Pricing Problem 4.3 Nonlinear Cost and Demand Functions 4.4 Preparing a Five-Year Plan 4.5 The Impact of Pricing 4.6 Concluding Comments EXERCISES 5 Aggregate Planning and Learning Curves 5.1 The Nature of Aggregate Planning 5.2 Tradeoffs between Production and Inventory 5.3 Learning Curves 5.4 Concluding Comments EXERCISES 6 Inventory 6.1 Why Hold Inventory? 6.2 The Cost of Inventory 6.3 Cyclic Inventory Control 6.4 The Economic Order Quantity Model 6.5 What-If Scenarios 6.6 EOQ Model with Price Breaks 6.7 Economic Production Lot Size Model 6.8 Single-Period Models with Probabilistic Demand 6.9 Multi-Period Models with Probabilistic Demand 6.10 Concluding Comments EXERCISES 7 Material Requirements Planning 7.1 Where MRP Fits In 7.2 Master Production Schedule 7.3 Bill of Materials 7.4 A Simple MRP Example 7.5 Rolling the MRP Schedule 7.6 Adding Allocated Inventory and Safety Stock 7.7 A More Complex MRP Example 7.8 Dealing with Multiple Products 7.9 Problems at Central Products Incorporated 7.10 Concluding Comments EXERCISES 8 Quality:Monitoring Processes Using Charts 8.1 Monitoring Processes by Charts:Looking at the Data 8.2 Mean Charts 8.3 The Run Chart 8.4 The R(Range)Chart 8.5 Standard Deviation Charts 8.6 Using These Charts 8.7 Control Charts for Attribute Data 8.8 Other Quality Control Charts 8.9 Concluding Comments EXERCISES 9 Machine Replacement and Maintenance 9.1 Machine Replacement Decisions 9.2 Machine Maintenance Decisions 9.3 Group Maintenance Decisions 9.4 Concluding Comments EXERCISES 10 Project Management 10.1 The Project 10.2 The Professor 10.3 Network Diagrams 10.4 Probabilities 10.5 Crunching 10.6 Concluding Comments EXERCISES 11 Facility Location Decisions 11.1 Factor Weighting 11.2 Center-of-Gravity Method 11.3 Cost-Volume Analysis 11.4 Concluding Comments EXERCISES 12 Risk Analysis and Simulation 12.1 Problems Where Uncertainty Is Important 12.2 Working the Cough Drop Problem 12.3 Generating Random Numbers 12.4 Break-Even Analysis under Uncertainty:A Case Study 12.5 The Farmer's Problem:Dependent Random Variables 12.6 Concluding Comments EXERCISES 13 Simulating Operations Management Processes 13.1 The Network-Flow Production Process 13.2 The Matchstick Shuffling System 13.3 The Copy Machine Problem 13.4 Why Projects Are Late 13.5 The Single Station System 13.6 Concluding Comments EXERCISES 14 Resource Allocation:Applied Constraint Management 14.1 Making Mathematical Programming Relevant for Operations Management 14.2 A Production Planning Support System 14.3 A Transportation Problem 14.4 Concluding Comments EXERCISES Appendix A Using Excel Appendix B The Models For Further Reading Index |
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