| 《旅游服务英语实训教学参考书》：首批国家示范性高等职业教育院校建设成果教材 |
| Situation 1 Immigration and CustomsSituation 2 Meeting GuestsSituation 3 At the hotelSituation 4 Talking about the ItinerarySituation 5 At the RestaurantSituation 6 Tourist TransportationSituation 7 Visiting Scenic SpotsSituation 8 Shopping in TourismSituation 9 Health and Recreation CenterSituation 10 Handling EmergenciesSituation 11 Dealing with ComplaintsSituation 12 Seeing off guests |
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