| Unit 1 How Does One Become a Secretary？Section 1 Being InterviewedSection 2 Preparing an InterviewSection 3 Writing a Cover Letter and a ResumeSection 4 Getting Some Knowledge of a SecretaryUnit 2 How Does a Secretary Work to the Office？Section 1 Meeting the Office StaffSection 2 Getting Along Well with One's Boss and ColleaguesSection 3 Getting Some Knowledge of English Letters（I）Section 4 Getting Some Knowledge of Business Etiqluette（1）Unit 3 How Does a Secretary Receive Visitors？Section 1 Dealing with VisitorsSection 2 Being Courteous and EfficientSection 30ettln8 Some Knowledge of English Letters（2）Section 4 Getting Some Knowledge of Business Etiquette（2）Unit 4 How Does a Secretary Handle Phone Calla？Section 1 Making and Answering Phone CallsSection 2 Telephoning EffectivelySection 3 Writing a Letter of IntroductionSection 4 Catting to Know Diplomacy（1）Unit 5 How Oces a Secretary File Effectively？Section 1 FilingSection 2 Filing EffectivelySection 3 Writing a Letter of CongratulationSection 4 Getting to Know Dipiomacy（2）Unit 6 How Does a Secretary Deal with Meetings？Section 1 Taking the Minutes at a MeetingSection 2 Learning How to Take the MinutesSection 3 Writing a Letter of Invitation（I）Section 4 Preparing a MeetingUnit 7 How Does a Secretary Host the Visitors from Abroad？Section 1 Hosting American VisitorsSection 2 Being Dignified and GraciousSection 3 Writing a Letter of Invitation（2）Section 4 Getting to Know Christianity（1）Unit 8 How Does a Secretary Deal with Speeches？Section 1 Interpreting at a BanquetSection 2 Getting Some Knowledge of SpeechesSection 3 Writln8 Ceremonial Speeches（I）Section 4 Getting to Know Christianity（2）Unit 9 How Does a Secretary Make Arrangements for Business？Section 1 Making an ItinerarySection 2 Planning EffectivelySection 3 Writing Ceremonial Speeches（2）Section 4 Getting to Know Islam（l）Unit 10 How Does a Secretary Make Reservations？Section 1 Booking Airline TicketsSection 2 Booking EffectivelySection 3 Writing MemosSection 4 Getting to Know Islam（2）Unit 11 How Does a Secretary Become an Efficient Guide？Section 1 Visiting the Great WallSection 2 Being a Good GuideSection 3 Learning How to Make an AgendaSection 4 Getting to Know BuddhismUnit 12 How Does a Secretary Interpret in Negotiations？Section 1 Acting as an Interpreter in NegotiationsSection 2 Interprating EffectivelySection 3 Writing a Letter of CondolenceSection 4 Speaking English with Correct Pronunciation and Intonation（I）Unit 13 How Does a Secretary Deal with a Business Contract？Section 1 Talking About a Contract DraftSection 2 Getting Some Knowledge of a Business ContractSection 3 Learning How to Draft a Business ContractSection 4 Speaking English with Correct Pronunciation and Intonation（2）Unit 14 How Does a Secretary Guide the Guests to Go Shopping in China？Section 1 PurchasingSection 2 Being Jack of AII Trades and Master of NoneSection 3 Writln8 a Letter of Thanks（1）Section 4 Being a Ca J118rapher of En8Iish Handwrltln8Unit 15 How Does a Secretary Say Goodbye Impressively？Section 1 SeeIn8 the Guests off at the AirportSection 2 Sayln8 Goodbye ImpressivelySection 3 Writln8 a Letter of Thanks（2）Section 4（3ettln8 More Information About a Secretary附录一：名言、古训附录二：常用缩略词对照表附录三：主要参考文献 |
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