| Unit 1 What Is a Hotel? Unit 2 Front Office Unit 3 Communications Unit 4 The Cashier Unit 5 Housekeeping Department（Ⅰ） Unit 6 Housekeeping Department（Ⅱ） Unit 7 Food and Beverage（Ⅰ） Unit 8 Food and Beverage（Ⅱ） Unit 9 Recreation（Ⅰ） Unit 10 Recreation（Ⅱ） Unit 11 Shopping Arcade Unit 12 Service and Management Unit 13 Supervision Unit 14 Functions of Management Unit 15 Leader and Power Unit 16 Leadership Style |
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