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| 这是一本不谈任何理论而集中从微观层面关注和介绍沟通技能与技巧训练的实用书。旨在帮助从事商务活动的人士，提高在写作中用英语有效沟通的技能。 |
| Preparing to write 1 Introduction 3 2 Who is the reader? 4 3 Why di I need to write? 7 4 What shall I write? 9 5 How shall I write? 11 6 Writing process 14 Functions 7 Introduction 19 8 MAking reference 22 9 Polite phrases 24 10 Starting understanding 26 11 Generalising 28 12 Explaining 29 13 Giving opinions and recommendations 31 14 Expressing obligation/necessity 35 15 Expressing degrees of certainty 37 16 Focusing attention 41 17 Contrasting 42 18 Emphasising 44 19 Expressing alternatives 46 20 Giving examples 48 21 Offering further assistance 50 22 Sequencing and listing 52 23 Stating results and consequences 55 24 Stating purpose 57 25 Stating method 58 26 Stating conditions 60 27 Statibg conclusions 64 28 Summarising 66 Cohesion 29 What |
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