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| Preface Chapter1 THE QUALITY CHALLENGE Looking Over the Shoulder Quality Isn`t Quite Free Justifying Peer Reviews Peer Reviews, Testing, and Quality Tools What Can Be Reviewed A Personal Commitment to Quality Chapter2 A LITTLE HELP FROM YOUR FRIENDS Scratch Each Other`s Backs Reviews and Team Culture Peer Review Sophistication Scale Guiding Principles for Reviews Chapter 3 PEER REVIEW FORMALITY SPECTURM The Formality Spectrum Choosing a Review Approach Chapter 4 THE INSPECTION PROCESS Inspector Roles Inspection Team Size Inspection Process Stages Variations on the Inspection Theme Chapter 5 PLANNING THE INSPECTION When to Hold Inspections The Inspection Moderator Selecting the Material Inspection Entry Criteria Assembling the Cast The Inspection Package Inspection Rates Scheduling Inspection Events Chapter 6 EXAMINING THE WORK PRODUCT The Overview Stage The Preparation Stage Preparation Approaches Chapter 7 PUTTIING YOUR HEADS TOGETHER The Moderator`s Role Launching the Meeting Conducting the Meeting Product Appraisal Closing the Meeting Improving the Inspection Process Chapter 8 BRINGING CLESURE The Rework Stage The Follow-Up Stage The Causal Analysis Stage Inspection Exit Criteria Chapter 9 ANALYZING INSPECTION DATA Why Collect Data? Some Measurement Caveats Basic Data Items and Metrics The Inspection Database Data Analysis Measuring the Impact of Inspections Chapter 10 INSTALLING A PEER REVIEW PROGRAM …… Chapter 11 MAKING PEER REVIEWS WORK FOR YOU Chapter 12 SPECIAL REVIEW CHALLENGES Appendix A PEER REVIEWS AND PROCESS IMPROVEMENT MODELS Appendix B SUPPLEMENTAL MATERIALS Index |
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