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| Unit 1 Hard Working Part One Lead In Part Two Text The Meaning of Hard Work Part Three Exercises Part Four Fun Time Unit 2 The Overworked, Networked Family Part One Lead In Part Two Text The Overworked, Networked Family Part Three Exercises Part Four Fun Time Unit 3 Team Work Part One Lead In Part Two Text An Individual and a Team Part Three Exercises Part Four Fun Time Unit 4 Corporate Culture Part One Lead In Part Two Text Dimensions of Corporate Culture Part Three Exercises Part Four Fun Time Unit 5 Public Speaking Do's and Don'ts Part One Lead In Part Two Text Public Speaking Do's and Don'ts Part Three Exercises Part Four Fun Time Unit 6 Dealing with Customer Complaints Part One Lead In Part Two Text Dealing with Customer Complaints Part Three Exercises Part Four Fun Time Unit 7 Shopping Online Part One Lead In Part Two Text Shopping Online Part Three Exercises Part Four Fun Time Unit 8 Bad News on the Internet Part One Lead In Part Two Text Bad News on the Internet Part Three Exercises Part Four Fun Time Unit 9 Now IT's SQ! Part One Lead In Part Two Text Now IT's SQ! Part Three Exercises Part Four Fun Time Unit 10 E-Learning Part One Lead In Part Two Text New Answers for E-Learning -- Wikis and Avatars are Improving the Educational Experience Part Three Exercises Part Four Fun Time |
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