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The Horizontal Organization : What the Organizatio

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最低价：￥215.00

定价：￥600.00

作者：Frank Ostroff 著

出版社：Oxford University Press, USA

出版时间：1999-02-04

I S B N：9780195121384

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The Horizontal Organization : What the Organizatio

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215.00元

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"Gives compelling evidence that flattening hierarchies are a key to success in today's fast-paced world.... While a long-term endeavor, this book offers a good starting point for senior managers to understand the fundamentals of the underlying architecture of this emerging trend in business organization."--Electronic Business"I know from first-hand experience that Frank Ostroff's ideas work. Indeed, many of them are in place and working throughout my company. Ostroff moves easily from theory to practice and gives us a strategic guide to successfully organizing corporations for the new millennium." --Paul A. Allaire, Chairman and CEO of Xerox"Most businesses have been struggling to find an alternative to the traditional business organization with all the `stove pipe' problems that it produces. Frank Ostroff has done us an invaluable service in showing that a modern horizontal organization can be devised and put into effect."--Sir Peter Middleton, Acting Chief Executive, Barclays Bank"Ostroff's book is refreshing because of front-line, firsthand employee accounts. Ostroff is also brutally candid about the difficulty of transitioning to a more horizontal structure." --Megan Santosus, CIO"Recommended for graduate, research, and professional collections."--Choice"The beauty of Ostroff's book is in how it clearly outlines the horizontal organization's core processes.... Douglass McGregor's Theory Y finds its home here, as does Drucker's MBO. The amount of energy and pride exhibited in the examples from major corporate and governmental horizontal organizations such as Motorola, GE, and OSHA is extraordinary."--At Work"Ostroff champions the 'horizontal' structure-one that is organized across functions and around core processes. This type of structure removes the functional walls that exist in traditional organizations and streamlines value delivery. The book explains what the horizontal organization looks like, how it works, and presents a how-to process for building one."--Business Reader Review

内容简介

The vertical/functional hierarchy has been the mainstay of business since the industrial revolution. But it has its problems. In fact, the vertical design all but guarantees fragmented tasks, overspecialization, fiefdoms, turf wars, the urge to control from the top--all the negatives that foster organizational paralysis. In The Horizontal Organization, Frank Ostroff provides executives with the first truly viable alternative to the age-old vertical alignment. Indeed, he offers nothing less than the first full view of what the organization of the future looks like and how it works. The concept of horizontal organization has been hailed in Fortune as "a model corporation for the next fifty years" and in a Business Week cover story as "the real thing." But until now, management books have offered only piecemeal accounts of what the organization of the future might look like. Ostroff, a key developer of the concept of the horizontal organization, offers the first workable road map. He describes what the horizontal organization is, what it looks like, why it is important, how it helps improve performance, where it is appropriate, and how to develop it. The book contains real case examples that show how major international corporations (and one federal agency) have used Ostroff s concepts to meet their competitive goals. For instance, we see how Ford Motor Company s Customer Service Division turned to the horizontal organization to meet a highly ambitious goal--to get the customer s car fixed right, on time, the first time, at a competitive price, in convenient locations. We see how a horizontal design radically improved the performance of OSHA (the federal agency that oversees occupational safety), transforming it from a bureaucratic enforcer of regulations to a proactive problem-solver in a concerted effort to improve working conditions and save lives. And we see how Xerox combined both vertical and horizontal designs successfully, a case that underscores when a firm can best use the horizontal organization to achieve their goals. Ostroff also looks at a General Electric plant in North Carolina, Motorola s Space and Systems Technology Group, and the home finance division of Barclays Bank, highlighting how these major corporations have also used the horizontal organization to radically improve productivity. Many successful business books, such as Reengineering the Corporation and Beyond Reengineering, have given managers only a piece of the puzzle. Ostroff gives us the complete picture. The Horizontal Organization offers the first usable roadmap to the twenty-first-century firm. It is a book everyone who desires to radically improve the performance of their organization will want to read.