| 1 Introduction 1.1 Purpose and Scope 1.2 How to Use This Book 1.3 Current Standards and Literature 1.4 Business Continuity and Disaster Recovery 1.5 Gap Analysis 1.6 Integration of the Organization 1.7 Business and IT 1.8 Health and Safety 1.9 Security 1.10 Terrorism 1.11 Finance and Motivation 1.12 Insuring for Disaster 2 Approach 2.1 Key Components of Operation 2.2 Events and Event Responses 2.3 Facets of Business Continuity 2.4 Legacy Approach 2.5 Continuity Across the Organization 3 Methodology 3.1 Overview 3.2 Offensive Stream 3.3 Defensive Stream 3.4 The Maturity Model 3.5 Achievement and Quality Assurance 3.6 Knowledge Transfer and Resource Management 3.6.1 Team Blending 3.6.2 The Apprenticeship Method 3.7 Communication 3.8 Problem Solving and Root Cause 4 Level 1: Rationalization 4.1 Organizational Positioning 4.2 Team Structure 4.3 Roles and Responsibilities 4.4 Resourcing 4.5 Management Tools 4.6 Security and Safety 4.7 Level 1 Performance Indicators 5 Level 2: Risk Reduction 5.1 Vulnerability Analysis 5.2 Corrective and Preventative Action 5.3 Risk Identification 5.4 Risk Mitigation 5.5 Security and Safety 5.6 Level 2 Performance Indicators 6 Level 3: Rating 7 Level 4: Rigor 8 Level 5: Robustness 9 Level 6: Resilience 10 Level 7: Recovery 11 Continuity Assurance Achievement Rating (CAAR) 12 Quality Assurance 13 Outsourcing and Commercial Management 14 Case Studies 15 Summary Acronyms and Abbreviations About the Author Index |
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