| Bob Adams,is a widely recognized expert on business techniques.He is president of Adams Media Corporation,a leading publisher of business and career books and software,He holds and MBA from Harvard Business School and is frequently quoted in business publications.Adams directed a group of seven highly respected human resources experts to create the material in this book:Dr. Lillian Arleque,Naomi Deutscher,Gerald Felski,Dr.Colleen Jones,Claire McCarthy,Judy Perry,and Dennis Zaia. |
| CHAPTER 1 THE TWENTY-FIRST CENTURY MANAGER History Quality of Life Changing Workforce Challenges Values Learning Partners and Coaches New Role of The Manager Future Leaders Styles of Leadership Delegation Productivity Staffing Continuous Improvement Balance CHAPETR 2 COACHING FOR MANAGERS What Does Coaching Involve? The Traditional Approach The Essence of Coaching Organizatonal Benefits …… CHAPETR 3 MOTIVATION CHAPETR 4 LEADERSHIP CHAPETR 5 MAKING WORK FUN CHAPETR 6 BUILDING A TEAM CHAPETR 7 POWER TO THE PEOPLE! CHAPETR 8 COMMUNICATION CHAPETR 9 MANAGING CHANGE CHAPETR 10 CONFLICT RESOLUTION CHAPETR 11 PERFORMANCE REVIEWS CHAPETR 12 ADVICE ON HIRING CHAPETR 13 NEW EMPLOYEE ORIENTATION CHAPETR 14 RETENTION AND RECOGNITION CHAPETR 15 MANAGING PROBLEM EMPLOYEES CHAPETR 16 FIRING PROBLEM EMPLOYEES INDEX |
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