最 低 价：￥87.20
定 价：￥109.00
作 者：CURTCOFFMANMARCUSBUCKINGHAM 著 著
出 版 社：Simon & Schuster
出版时间：2005-12-1
I S B N：9781416502661
| 作者简介： Marcus Buckingham is the leader of The Gallup Organization's twenty-year effort to identify the core characteristics of great managers and great workplaces. He is also a senior lecturer in Gallup's Leadership Institute. |
| Introduction: Breaking All the Rules Chapter 1: The Measuring Stick A Disaster Off the Scilly Isles “What do we know to be important but are unable to measure?” The Measuring Stick “How can you measure human capital?” Putting the Twelve to the Test “Does the measuring stick link to business outcomes?” A Case in Point “What do these discoveries mean for one particular company?” Mountain Climbing “Why is there an order to the twelve questions?” Chapter 2: The Wisdom of'Great Managers Words from the Wise “Whom did Gallup interview?” What Great Managers Know “What is the revolutionary insight shared by all great managers?” What Great Managers Do “What are the four basic roles of a great manager?” What Do You Get Paid to Do? “How do you know if the outcomes are right?” The Four Keys “How do great managers play these roles?” Chapter 3: The First Key: Select for Talent Talent: How Great Managers Define It “Why does every role, per.formed at excellence, require talent?” The Right Stuff “Why is talent more important than experience,brainpower, and willpower?” The Decade of the Brain “How much of a person can the manager change?” Skills, Knowledge, and Talents “What is the difference among the three?” The World According to Talent “Which myths can we now dispel?” Talent: How Great Managers Find It “Why are great managers so good at selecting for talent?” A Word from the Coach “John Wooden, on the importance of talent.” Chapter 4: The Second Key: Define the Chapter 5: The Third Key: Focus on Strengths Chapter 6: The Fourth Key: Find the Right Fit Chapter 7: Turning the Keys: Appendices: APPENDIX A: The Gallup Path to Business APPENDIX B: What the Great Managers Said APPENDIX C: A Selection ofTalents APPENDIX D: Finding the Twelve Questions APPENDIX E: The Meta-analysis Acknowledgments |
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