| The experience of building a home is complicated, exciting, scary, fun, expensive, gratifying, time-consuming, and wonderful-sometimes all in the same day. However, with informed expectations, you can enjoy the process and love the result. With this book, you learn firsthand about the home building process and dealing with builders from an experienced industry professional. Author Carol Smith is a leading customer relations consultant for the home building industry with 21 years of experience in such positions as vice president of customer relations, orientation rep, construction superintendent, real estate broker, property manager, and mortgage rerider. Building Your Home: An Insider s Gui& takes you step by step through the home building process and helps you find a com-fortable balance among qualo, features, and price. From Home Builder Press, 1996, 174 pp. |
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