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| IEN SANDLER is the president of Sandler Associates and has suc-cessfully developed and delivered more than 2,500 seminars for such clients as EMC,General Motors,Disney,AT＆T,NASA,Johnson ＆Johnson,IBM,Motors,Genreal Electric,Hertz,Sun Microsystems,Honeywell,Citigroup,Lucent Technologies,Siemens,and Corning.He lives in Westford,Massachusetts. |
| List of Figures Foreword by Kush Mirchandani Acknowledgments 1 Introduction 2 Moving Up to Manager:How to Get and Begin the Job Section I:Motivating Others 3 The Principles of Motivation 4 What People Really Want Action Items for Developing Your Ability to Motivate Others Section II:Attracting and Retaining Top Talent 5 Interviewing:Choosing the Best from the Rest 6 Retaining Top Talent Action Items for Developing Your Ability to Attract and Retain Top Talent Section Ⅲ:Planning and Organizing Your Group's Performance 7 Building Capability and Accountability 8 It's About Time! Action Items for Developing Your Ability to Plan and Organize Your Group's Performance Section IV:Driving Results Through Your Organization 9 Managing Employee Performance 10 Introducing Change:From "Woe!" to "Wow!" 11 Maintaining Your Sanity:Handling Performance Problems Action Items for Developing Your Ability to Drive Results Through Your Organization Section V:Lifelong Development 12 Career Planning 13 A Look to the Future Action Items for Developing Your Ability to Develop Others Appendix:Job Satisfaction Survey Details Bibliography Index About the Author |
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