| The Annual is a ready-make toolkit of ideas,methods,techniques,and models that assist and support your work as an organizational consultant,with an emphasis in the change management area. The materials provide highly accessible means of interacting with a diverse variety of systems and processes-from collaborative work systems and executive coaching to strategic planning and organization development. |
| Preface The Difference Between Training and Consulting:Which Annual to Use? Introduction to The 2008 Pfeiffer Annual:Consulting Experiential Learnin9 Activities Introduction to the Experiential Learning Activities Section Experiential Learning Activities Categories **Empathy Walk:Unfreezing Cultural and Occupational Stereotypes Triplets:Growing Others **Frequent Flyers and Emerging Giants:Exploring Other Cultures **Why Are Our Needs Not Being Met? Facilitating Accountability During Change Efforts **Initiative:Taking the First Step Build a Car:Readying the Team Ingrid E.Winters and Kay Hubbard **Management Model for Change:Presenting Change to Employees **The Business of Change:A Leader's Guide to Ongoing Evaluation **Catalyst for Change:Evaluating Readiness **Partnerships with Managers:Improving Performance **The Promise Delivery System:Designing for Customer Satisfaction **The Change Myth:Overcoming Resistance **Culture Clarification:Minimizing Cultural Clash Mitchell Lee Marks and Philip H.Mirvis Editor's Choice Introduction to the Editor's Choice Section Collective Intelligence Facilitation Business-to-Employee Marketing Audrey Ellison Inventories,Questionnaires,and Surveys Introduction to the Inventories,Questionnaires,and Surveys Section Team Practices Survey Edward L.Harrison,Donald C.Mosley,Jr.,and Paul H.Pietri Assessing the Potential of a Consultant Partnering Relationship Knowledge Sharing Culture Inventory Articles and Discussion Resources Contributors Contents of the Companion Volume,The 2008 Pfeiffer Annual:Training How to Use the CD-ROM |
内容加载中，请稍后...
商品评论（0条）