
| Acknowledgments. Introduction. Selection Guide. PART Ⅰ: GETTING READY TO TRAIN. 1 Getting Acquainted. Cocktail Party. Hopping and Scotching. The Meeting Zoo. Name That Hobby. Stellar Event. Vocal Wake-Ups. Whose Role Is It Anyway? 2 Clarifying Expectations. Expect Aloft. Expectation Dots. Group e-Mail. Quick Pulse. 3 Icebreakers and Warm-Ups. Change Is the Only Constant. I Card You Not. Merry Names-Go-Round. Rhyme Time. 4 Climate Setting. Amaze Me, Amaze You. Show and Tell. Shake the Shaker. Koosh [AV1]Balloon. 5 Energizers. Batter Up! Hoops n’ Balls. Middle Initial. Pass the Picasso. PART Ⅱ: TRAINING. 6 Change Management. Change for Change’s Sake. Change Produces Chaos. Color Your World. In the Middle. Take Your Pic. Maybe Good,Maybe Bad. R.I.P. Competitor. Theatre Chairs. 7 Communication. It’s How You Show It! Four-Way Communication. A Question to Communicate. Swamp Land for Sale. They Fall from the Sky. Think to Communicate. 8 Conflict Management. 9 Creative Thinking. 10 Decision Making. 11 Diversity. 12 Idea Generation. 13 Interviewing. 14 Leadership. 15 Negotiation. 16 Team Building. PART Ⅲ: POST-TRAINING. 17 Evaluation. 18 Implementation. |
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