
| 作者简介: The Author,LAURA CRAWSHAW, Ph.D., L.C.S.W. is president of Executive Insight Development Group, Inc.,an executive coaching firm specializing in abrasive leaders and dysfunctional teams. She is a member of the international Society for the Psychoanalytic Study, of Organizations, the American Psychological Association, and the International Coach Federation. She can be contacted at ww.executiveinsight.com. |
| The Author Introduction 1 Abrasive Bosses and the Working Wounded 2 Boss Whispering 3 Abrasive Boss Behavior: What They Do 4 Bears, Bosses, and Business: Survival Through Dominance 5 On the Origins of Abrasion: Why They Do It 6 Blinder Than Bats: Why They Don't See 7 Why We Don't Take Bulls (or Bosses) by the Horns 8 Can Bosses Change Their (Blind) Spots? 9 Blinders Off: How Management Can Make Them See 10 Limits On: How Management Can Make Them Care 11 Risky Business: Taming the Boss You Work For or With 12 The Choice to Change: Will the Horse Drink? 13 Ending Unnecessary Roughness: Preventing Workplace Abrasion Appendix: Are You Abrasive? (Self-Test) References Index |
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