| 作者简介： Jo-Ann C. Byrne is director of healthcare education for Wuesthoff Health System, in Rockledge, Florida, where she oversees all education, training development, and implementation activities for the two hospital system. She is a former lieutenant in the U. S. Navy Nurse Corps and has held senior management and consultant positions with Deloitte Consulting Group and Booz, Allen & Hamilton. |
| List of Figures and Exhibits Contents of the CD-ROM Introduction Chapter 1: Guiding Principles The Program Principles Summary Chapter 2: Building Your Foundation: Philosophy, Conceptual Framework, and Operational Strategy A Philosophy of Leadership Development A Conceptual Framework for Leadership Development Operational Strategy for Leadership Development Summary Chapter 3: Developing Your Leadership Competencies Where Are You Now? What Are Competencies and How Will You Know Them When You See Them? Types of Competencies Designing Your Learning Levels Using Action Verbs Determining Appropriate Competencies Putting Together Your Competencies Checking Your Accuracy Summary Chapter 4: Designing a Diagnostic Inventory for Leadership Competencies What Is a Diagnostic Inventory and How Do You Use It? Key Factors to Consider in Developing Your Diagnostic Inventory Scoring Your Diagnostic Inventory Making the Diagnostic Inventory Work Summary Chapter 5: Developing and Using Your Return on Investment Model Rationale for Your Return on Investment Model The Overall Research Design for Your Return on Investment Model Presenting Your Projected ROI Data Summary Chapter 6: Obtaining Administrative and Financial Support Summary Chapter 7: Developing Individual Learning Plans What Are Learning Levels? How Many Learning Levels Should You Have? How Should You Define Your Learning Levels? How Will You Measure Each Learning Level? How Can You Use Learning Plans? How Will You Implement the Learning Plans? How Can You Monitor the Success of the Program? Summary Chapter 8: Defining the Roles of the Senior Team and the Participants Chapter 9: Getting Clearance to Move Forward Chapter 10: Developing Learning Modules Chapter 11: Developing an Implementation Strategy Chapter 12: What’s Next? Bibliography Index About the Authors How to Use the CD-ROM. |
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