| Tables, Figures, and Exhibits. Preface. The Author. PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS. 1. The Challenge of Effective Public Organization and Management. 2. Understanding the Study of Organizations: A Historical Review. 3. What Makes Public Organizations Distinctive. 4. Analyzing the Environment of Public Organizations. 5. The Impact of Political Power and Public Policy. PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING. 6. Organizational Goals and Effectiveness. 7. Formulating and Achieving Purpose: Power, Strategy, and Decision Making. 8. Organizational Structure, Design, Technology, and Information Technology. 9. Understanding People in Public Organizations: Values and Motives. 10. Understanding People in Public Organizations: Theories of Work Motivation and Work-Related Attitudes. 11. Leadership, Managerial Roles, and Organizational Culture. 12. Teamwork: Understanding Communication and Conflict in and Among Groups. PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS. 13. Managing Organizational Change and Development. 14. Advancing Effective Management in the Public Sector. References. Name Index. Subject Index. |
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