| 作者简介： Elaine Biech is the author of more than a dozen articles and books, including The Business of Consulting, Marketing and Selling Your Consulting Services, and The Consultant's Quick Start Guide, all published by Pfeiffer. She is also the author of Training for Dummies. Biech is president and managing principal of ebb associates inc and consults, as well as designs and delivers training programs, to a diverse range of industries including health care institutions, insurance, banking, shipbuilding, manufacturing, government, and nonprofit organizations. |
| Preface The Difference Between Training and Consulting: Which Annual to Use? Introduction to The 2007 Pfeiffer Annual: Training Experiential Learning Activities Introduction to the Experiential Learning Activities Section Experiential Learning Activities Categories The Serendipity Bowl: Gaining Insight About Oneself (Steve Sphar) Four Generations: Exploring Generational Diversity (Charlotte SWaisman and Linda MBedinger) Ten Tips: Being Heard by Others (Peter RGarber) It’s Only Fair: Exercising Influence (Connie Phillips) What Makes You the Best? Making Decisions (Leanne Cusumano Roque) What’s the Scenario? Using a Planning Tool (Tiffani DPayne and William JRothwell) Rows and Circles: Understanding Cultural Differences (Peter Heinze and Shirley Muñoz) Fairness: Distributing Rewards Fairly (Chris WChen) Shuffle the Participants: Breaking into Small Groups (Robert Alan Black) Boss Extreme Makeover: Investigating Leadership (Karen SOstrov and Jennifer BBakke) Delegation Skills: Using Them on the Spot (Deborah Spring Laurel) A Valuable List: Exploring an Organization’s Values (Frank APrince) Change Opportunities: Identifying Actions and Support (Saundra Stroope) Editor’s Choice Introduction to the Editor’s Choice Section It’s All in the Cards: Paying Attention (Richard TWhelan) Fluidity and Balance: The Challenge of Work/Life Balance (Teri Lund) Inventories, Questionnaires, and Surveys Introduction to the Inventories, Questionnaires, and Surveys Section It’s About Time: Personal Productivity Assessment (Priscilla Ronan) Full-Scope Evaluation Planning Inventory (Joan Conway Dessinger and James LMoseley) Assessing Your Servant-Leadership Skills (Homer HJohnson) Articles and Discussion Resources How to Use the CD-ROM |
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