| Bob Powers is the former president of Bob Powers & Associates, a consulting firm dedicated to improving human performance in the workplace. A contributor to the seminal Handbook of Human Performance Technology, Powers is a past president of the International Society for Performance Improvement.
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| List of Exhibits Contents of the CD-ROM Foreword Preface to the Second Edition Acknowledgments Pretest: On What Issues Do You Need to Improve Your Excellence as an Instructor? PART ONE: BUILDING A FOUNDATION FOR EXCELLENCE 1 Making a Difference: The Impact of Excellent Instructors 2 Articulating the Roles and Responsibilities of Instructors 3 Selecting Instructors: A Skill-Based Approach 4 Communicating Expectations for Instructor Performance PART TWO: MASTERING THE TOOLS OF INSTRUCTOR EXCELLENCE: SIXTY STANDARDS OF PERFORMANCE 5 Being a Well-Prepared Instructor 6 Generating Abundant Classroom Participation 7 Building Effective Presentation Skills 8 Adhering to Course Content and Sequencing 9 Asking and Responding to Questions 10 Using Training Aids to Enhance Learning 11 Collecting and Making Sense of Evaluation Data PART THREE: MANAGING INSTRUCTOR EXCELLENCE 12 Observing Instructors and Providing Feedback 13 Recognizing and Rewarding Instructors 14 Developing Instructors and Their Careers 15 Ensuring the Success of Instructors Appendix 1: Typical Classroom Problems Appendix 2: Competencies for Training Delivery and Instruction References Index About the Authors How to Use the CD-ROM |
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