| 作者简介： Elaine Biech is the author of more than a dozen articles and books, including The Business of Consulting, Marketing and Selling Your Consulting Services, and The Consultant's Quick Start Guide, all published by Pfeiffer. Her most recent book is Training for Dummies. She is president and managing principal of ebb associates inc and consults to a diverse range of industries including health care institutions, insurance, banking, shipbuilding, manufacturing, government, and nonprofit organizations. |
| Preface The Difference Between Training and Consulting: Which Annual to Use? Introduction to The 2006 Pfeiffer Annual: Consulting Experiential Learning Activities Introduction to the Experiential Learning Activities Section Experiential Learning Activities Categories Presuppositions: Enhancing Performance and Perspective (Devora DZack) Honored Strangers: Exploring What New Immigrants Experience (Edwina Pio) Windows: Demonstrating Group Competencies (Beverly JBitterman) Trust ARCH: Building Team Support (Mary BWacker) The Team Circle: Moving from Conflict to Harmony (Bridget AO’Brien) Beyond I, Me, and My: Honoring Separate Realities (Marilyn JSprague-Smith) Pass the Solution, Please: Brainstorming Suggestions (Gail Hahn) Empowerment: Ensuring the Basics Are in Place (Chris WChen) Your Fantasy Work Team: Building a Perfect Team (Peter RGarber) Lights, Camera, Action! Creating Team Commercials (Cher Holton) The Web We Weave: Closing the Team’s Work (Kristin JArnold) Towers: Preventing Business Failure (Cheryl ABrown) Editor’s Choice Introduction to the Editor’s Choice Section The Stigma of Stereotypes: Lessons for Youth in Being Different (Kathryn Carson Key Whitehead) Communities of Competence as Catalysts for Change (Elizabeth ASmith) Inventories, Questionnaires, and Surveys Introduction to the Inventories, Questionnaires, and Surveys Section Leadership Capability Assessment (Teri BLund) Motivational Climate Inventory (K.SGupta) Articles and Discussion Resources Introduction to the Articles and Discussion Resources Section Turning Reports into Successful Oral Presentations (Nichola DGutgold) Why Executive Coaching? Significant Lessons Learned (Barbara Pate Glacel) Collaborative Management (Peter RGarber) Results of the Effective Change Survey (Rick Maurer) Teams of a New Generation: Defining the 21st Century Experiential Training Agenda (Greg Robinson and Mark Rose) A Coaching Challenge: Surviving the Arrogant Boss (H.BKarp) Inside or Outside: The Partnerships of Internal and External Consultants (Beverly Scott and Jane Hascall) Making a Difference: The Client-Consultant Relationship (Mohandas KNair) **Accelerating the Project Lifecycle: The Partnership of Facilitation and Project Management (Tammy Adams and Jan Means) Giving Feedback to Leaders: Avoiding the Traps (Jan MSchmuckler and Thomas JUcko) **How to Persuade Employees to Buy In to Change (Charles BRoyal) Contributors |
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