| 尽管我们可以把一些词汇叫做“商务英语词汇”，但大多数商务英语只是在商务背景下使用的英语，其实它并不是什么特别的语言。每个行业（在一定程度上，每个公司甚至每个部分）都使用一些“行话”，这套书里不可能包括所有这些专门术语。在这套书中我们提供了大量的商务背景和商务情景，您可以用此来练习和提高英语沟通技能，使您在商务活动中更自信、更流利、也更准确。
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| Thanks 致谢 Introduction 序言 1 Face to face 会面 basic skills and techniques for talking to people in business situations; 2 Letters,faxes and memos 信件，传真和备忘录； Basic skills and techniques for business correspondence; 3 On the phone 通电话； Basic skills and techniques for using the telephone in business; 4 Summaries,note,reports 总结，笔记，报告； Basic skills and techniques for writing reports,making notes,summarizing and taking notes of conversations in business; 5 Working together 一起工作； Talking about where you work,employment policy,a company’s activities,organization and history 6 International trade 国际贸易； Ｏrdering and supplying goods or services;answering and making enquries,making offers,placing and acknowledging orders; 7 Money matters 货币贸易； Methods of payment,cash flow,invoicing,dealing with non-payment problems; 8 Dealing with problems 处理问题； Complaining and apologizing,delivery and after-sales problems; 9 Visitors and travellers 访问者和旅行者； Looking after foreign visitors and traveling on business;hotels,restaurants,small talk,telling Stories; 10 Marketing 市场营销； Marketing a product,market research,promotion and advertising; 11 Meetings 会谈； Taking part in formal and informal meeting,one-to-one meeting and larger group meetings; 12 Processes and operations 工作过程和操作； Explaining and describing operations,giving instructions; 13 Jobs and careers 工作和职业； Applying for jobs and seeking promotion,participating interviews; 14 Sales and negotiation 销售和谈判； Selling and buying products,negotiating face-to-face and on the phone; 15 A special project 一个特别的项目； A simulation,revising many of the skills and situations in the course; Files文档 BEC考点分布表 |
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