| 作者介绍：William B. Rouse William B. Rouse is Executive Director of the Tennenbaum Institute at Georgia Institute of Technology and a professor in the College of Computing and the School of Industrial and Systems Engineering. Dr. Rouse has over thirty years of experience in the field of individual and organizational performance, decision support systems, and information systems. He has written hundreds of articles and book chapters, and has authored several Wiley books, including Organizational Simulation (2005) and Essential Challenges of Strategic Management (2001). He is also a co-editor of Handbook of Systems Engineering and Management (1999). He is a Fellow of IEEE, INFORMS, and HFES, as well as a member of the National Academy of Engineering. |
| Preface Contributors Part Ⅰ.Introduction to transformation 1 Introduction & overview 2 Enterprises as systems 3 A theory of enterprise transformation Part Ⅱ.Elements of Transformation 4 Transformational leadership 5 Organization and culture change 6 Manufacturing and enterprise transformation 7 Transformation in the logistics industry 8 Services management 9 Value-centered R&D 10 Six Sigma quality 11 Enterprise IT and transformation Part Ⅲ.Transformation practices 12 Turnaround planning and execution 13 Financing in a crisis 14 Transformation and Chapter 11 reorganization process 15 Tax issues in crises 16 Public relations in crises 17 Lessons from the transformation front Part Ⅳ.Transformation case studies 18 Newell Rubbermaid 19 The transformation of Reebok 20 Lockheed Martin Aeronautics 21 Doing well by doing good 22 Transformation in academia Organization Index Author Index Subject Index |
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