
| Preface. Acknowledgments. Introduction. Live Lessons and At the Salt Mines. Terminology. Part I: Promise versus Reality. Chapter 1: Nonprofits: A Closer Look. The Wide Reach of Nonprofits. Myths That Surround Nonprofits. Higher Expectations Equal Better Nonprofits. Chapter 2: The Nonprofit Dilemma. Rating Nonprof it Performance. “If It Ain’t Broke, Don’t Fix It.” Part II: The Problem Elephants: Bad Behavior, Bad Results. Uninvited Guests: The Elephants of the Nonprof it Sector. Chapter 3: The Mission Impossible Elephant. Where’s Mission? The I’m the Expert Archetype. The Two Nonprof it Components. Constraints to the Volunteer Role. Roles and Relationships Defined. I’m the Expert Takes Over. A Live Lesson: “Two Does Not Equal One”. A Primer of Lessons from “Two Does Not Equal One”. Where’s the Mission? Chapter 4: The Earth to Board Elephant. A Reality Check. The Siren Call of “Members”. Connect and Articulate. Protect and Supervise. The Board’s Worst Enemy. A Live Lesson: “Intentional Grounding Is Not a Foul”. The Economic Cost of the Earth to Board Elephant. Chapter 5: The Board Fiddles, Rome Burns Elephant. Whose Job Is It? Policy and Strategy Uncensored. Board-Level Policy and Strategy. A Live Lesson: “Behind CEO Mismanagement Lurks Board Failure”. Chapter 6: The Smile, Not Skill Elephant. Then There Were None: The Disappearing CEO. A Brief Introduction: Four Elephants and a Code. The Board and CEO. The CEO and Staff. A Live Lesson: “If the CEO Fails, Blame the Staff ”. Chapter 7: The Read My Lips Elephant. Hubris and Nonprofits. Outsized Rhetoric: Up Close and Personal. Why Are Nonprof its Addicted to Outsized Rhetoric? Live Lesson: “Great Is Just a State of Mind”. The Reality. The Consequences. The Cost of Opportunity Lost. Part III: The Elephant Solutions: Good Behavior, Exceptional Results. A New Mindset. Coaxing Elephants into the Open. The Five Elephant Solutions. Chapter 8: The Mission Impossible Solution: Create One Mission System. Taming the Mission Impossible Elephant. Elephant Solution One: Create One Mission System. Making the Changes Stick. Chapter 9: The Earth to Board Solution: A Shared Reality. Taming the Earth to Board Elephant. Elephant Solution Two: Seek a Shared Reality. Making the Changes Stick. Chapter 10: he Board Fiddles, Rome Burns Solution: Develop Policy and Strategy at Every Level. Taming the Board Fiddles, Rome Burns Elephant. Elephant Solution Three: Develop Policy and Strategy at All Levels. Making the Changes Stick. Chapter 11: The Smile, Not Skill Solution: Demand Performance. Taming the Smile, Not Skill Elephant. Elephant Solution Four: Demand Performance. CEOs and Performance. Making the Changes Stick. Chapter 12: The Read My Lips Solution: Reward Results, Not Rhetoric. Taming the Read My Lips Elephant. Elephant Solution Five: Reward Results, Not Rhetoric. Making the Changes Stick. Conclusion: Exceptional Nonprofits. Transforming Unruly Pachyderms into Well-Behaved Guests. Exceptional Nonprof its Meet Future Challenges. Exceptional Nonprof its and the Future. Index. |
商品评论(0条)