
| 作者简介: David Neeleman is much more than one of today’s most accomplished aviation executives. Throughout an incredible career that began with selling Hawaiian timeshare vacation packages as a college student and ultimately led to the creation of JetBlue, Neeleman has demonstrated an uncanny ability to identify and fill unmet needs by building niche businesses. Flying High is a straightforward, illuminating account of David Neeleman’s life and the principles by which he has created his highly profitable travel empire–rules that can be applied to virtually any business in almost every industry. |
| Introduction CHAPTER 1: The Journey Begins CHAPTER 2: Have I Got a Deal for You CHAPTER 3: Morris Air Spreads Its Wings CHAPTER 4: Off to Southwest CHAPTER 5: Opening Up New Skies CHAPTER 6: A Different Kind of Airline CHAPTER 7: Preparing for Departure CHAPTER 8: JetBlue Takes Flight CHAPTER 9: Making Air Travel Entertaining CHAPTER 10: Keeping Customers Happy CHAPTER 11: The Technology Advantage CHAPTER 12: Getting the Word Out in Style CHAPTER 13: Dealing with Disaster CHAPTER 14: Preserving the Culture CHAPTER 15: Looking to the Future CHAPTER 16: David Neeleman’s Rules for Succeeding in Any Business JetBlue Timeline Acknowledgments Notes Index |
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