| 作者简介： LANCE A. BERGER is a management consultant to Fortune 500 companies and has served as a consultant to Major League Baseball. He specializes in talent management, change management, and compensation. A former general partner for the largest compensation practice worldwide, the Hay Group, he is the author of The Talent Management Handbook, The Compensation Handbook, and The Change Management Handbook. He has been a featured speaker at the United Nations, The Conference Board, and the American Management Association. |
| Acknowledgments Introduction: How Does an Organization Dominate Its Industry for 80 Years? PART I: Leadership Establishes the Foundation Chapter 1: Cultivate Ownership Values from the Top Down Chapter 2: Hire the Best Frontline Managers You Can Find (They’re the Most Important People in Your Organization) Chapter 3: Formally Recognize Your Informal Leaders PART II: Processes for Developing and Maintaining a Dynasty Chapter 4: Set the Bar Higher Than Your People Have Ever Seen It: Quantitative Performance Measures Chapter 5: Make Organizational Competencies the Heart of Your Appraisal Process: Qualitative Performance Measures Chapter 6: Make Everyone on the Team a Talent Scout Chapter 7: Create a Balance of Superstars, Stars, and Solid Performers: Assessing and Classifying Your Employees Chapter 8: Establish Your Talent Strategy and Fill in the Gaps Chapter 9: Create a Solid Farm System: Train and Develop Your People Chapter 10: Pay Your People Based on Their Contribution to Organization Success Chapter 11: Make the Superstar the Focal Point of Your Organization PART III: Design Your Culture for Success Chapter 12: Diversify Your Talent Pool Chapter 13: Celebrate Your History, Heroes, and Legends: Creating Traditions of Excellence Chapter 14: Boldly Promote Your Tradition of Excellence Conclusion Appendix: Yankee Championship Teams and Key Player Roles Index |
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