| 作者简介： BERNARD BOAR is Vice President for Strategic Solutions at RCG Information Technology where he implements and teaches the strategy discussed in his books. A frequent speaker at conferences and lectures, he consults about his methodology all over the world. Boar is also the author of Constructing Blueprints for Enterprise IT Architectures, Strategic Thinking for Information Technology, and Practical Steps for Aligning Information Technology with Business Strategies (all from Wiley). |
| Foreword Acknowledgments Strategic Planning for Information Technology Managing IT for Competitive Advantage Assessment Strategy Execution Quality Control Administration Epilogue Appendix A: Aphorisms of Strategy Appendix B: Glossary Appendix C: Customer Satisfaction Measurements Index |
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