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| Preface Acknowledgments Chapter 1 Introduction Chapter 2 Coping with Chaos The Counseling Service Unit Pre-9/11 The CSU Response to 9/11 Assessing the Community Receiving Outside Help CSU Expansion Connecting with the Firefighting Community Connecting with Families Family Liaisons Moving Forward Defining a Timeline for Your Community Chapter 3 Understanding Culture Cultural Identity Applying Cultural Identity to Intervention Firefighting History and Tradition in New York Modern Firefighting in New York City The FDNY as a Paramilitary Organization Everyday Life in the Firehouse Rituals and Rank Common Bonds Family Ties That Bind Heroics, Media, and Politics The Brotherhood and Its Loss Chapter 4 Shaping Services to Meet Emerging Needs Assessment and Planning How the Nature of the Event Shapes the Response Listening and Responding to Emerging Needs Strengthening the CSU Identity Establishing Provider Networks Building a Staff: Both Peer and Professional Care for the Caregivers Keeping the Machinery Going: Funding and Resource Development Thoughts for the Future Chapter 5 Providing Help in the Workplace: The Firehouse Clinician Project The Mindset of FDNY Firefighters The Intervention: Placing Clinicians in Firehouses The Population: Defining Who Needed Services Theoretical Orientation Intervention Goal Selecting and Training Firehouse Clinicians The First Visit to the Firehouse Revamping Professional Boundaries Preparing to Be a Firehouse Clinician Termination Countertransference: The Time to Leave the Firehouse Chapter 6 Modifying Psychotherapy for Individuals Individual Psychotherapy with Firefighters The Parameters of Individual Treatment Choosing Individual Psychotherapy Implications for Psychotherapy Technique Summary Chapter 7 Finding Comfort in Groups Why Group Intervention? Therapy Groups versus Support Groups Trauma Groups On-Site Interventions Office-Based Groups: Middle and Later Phase Importance of Homogeneity in Group Formation Traumatic Bereavement Groups Single-Session Groups A Final Word about Groups Chapter 8 Providing a Home-Based Therapeutic Program for Chapter 9 Strengthening Connections within the Family at Home Chapter 10 Assisting Retirees in Transition Chapter 11 Conclusion Postscript Reerences Index |
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