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The Foolproof Foodservice Selection System 饮食行业员工筛选体系

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最低价：￥552.80

定价：￥691.00

作者：BillMarvin　著著

出版社：吉林长白山

出版时间：1993-1-1

I S B N：9780471574316

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The Foolproof Foodservice Selection System 饮食行业员工筛选体系

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内容简介

An organized plan for creating a quality foodservice staff based upon the author's vast experience in managing foodservice operations. Guaranteed to draw qualified workers to your door, decrease your turnover, increase your profits and raise the level of guest satisfaction and repeat business. Contains application forms, job descriptions, letters to applicants, tracking sheets, interview guidelines, evaluations and a variety of tests--in both English and Spanish. Summaries of relevant federal laws (and states with exceptions to them) are also included.

作者简介

Preface
Acknowledgments
EXECUTIVE INSIGHTS
1.The Foolproof Foodservice Selection System
2.The Best Employer in Town
3.Productive Positions
4.Recruiting Requisites
SYSTEM SUMMARY
5.The Advice to Applicants Letter
6.The Application
7.The Tracking Sheet
8.The Screening Interview
9.The Sanitation Screening Test
10.The Professional Screening Test
11.The Lifting Test
12.The Demonstration Tests
13.The Interviews
14.The Professional Test
15.The Situation Tests
16.Background Research
17.Making the Offer
CLOSING COMMENTS
18.Selection Is Just the Start
Suggested Readings
Appendices
A.Position Descriptions
B.Selection Documents
C.Sereening Tests
D.Interview Guides
E.Coaching Staff Tests
F.Beverage Staff Tests
G.Production Staff Tests
H.Service Staff Tests
I.Legal Summaries