| Viva Ona Bartkus, is an associate professor of management at the University of Notre Dame. Prior to joining the faculty at the University of Notre Dame, Dr. Bartkus spent ten years at the global management consulting firm of McKinsey & Company—the last four years as a partner. |
| Acknowledgments Introduction: Solve the Problem Part One: Discovering Solutions 1. Starting from Values 2. What Really Is the Problem Here? 3. Priorities 4. One Percent Inspiration 5. Ninety-Nine Percent Perspiration 6. How to Tell the Story Part Two: Moving from Analysis to Action 7. The Business Case 8. When Good Enough Is Both Part Three: Driving the Solution Through the Organization 9. Frailty, Fortitude, and a Leader's Commitment 10. Bulldoze the Barriers 11. The Toils of Sisyphus Conclusion Notes About the Authors Index |
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